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CUSTOMER SERVICES PRODUCTS For Information on our Products or Services e-mail: info@dfo.uk.com ALTERNATIVE WAYS TO ORDER Order and pay online with the Secure Shopping Basket. OR You may e-mail your order along with a contact phone number and a member of our staff will contact you for payment details. OR Print completed order form and send payment by Visa/Visa Delta/MasterCard/JBC/Switch/Solo or Cheques and Postal orders made payable to: 'DFO (UK) Limited' Order Address: DFO (UK) Limited, 17 Ashgrove Workshops, Ashgrove Road, Kilwinning, Ayrshire. KA13 6PU United Kingdom. OR To order by phone, ensure you have the complete list of items that you wish to purchase, with the Product Codes, Descriptions and Prices, then call our Hotline Tel: +44 (0)1294 550099 CUSTOMER SERVICE AND SUPPORTWe are committed to providing the highest standard of customer service. If you have any problems with the service we offer or any queries regarding your order or any other matter, please e-mail us at info@dfo.uk.com or telephone our Customer Service Department on +44 (0)1294 550099 during the following times: Monday to Friday 9.30am - 5pm GMT (Calls are charged at 'standard rate') 24 hr Answering service out of office hours (Calls are charged at 'standard rate') COMPLAINTS Any complaints received will be dealt with immediately and we endeavour to solve any complaint within five working days. Should you have any complaint please contact us by: Telephone +44 (0)1294 550099 (Monday to Friday 9.30am - 5pm GMT Calls are charged at 'standard rate') or E-mail us at info@dfo.uk.com or You can write to: Laura Bailie, DFO (UK) Limited, 17 Ashgrove Workshops, Ashgrove Road, Kilwinning, Ayrshire. KA13 6PU United Kingdom. ONLINE INFORMATION ON ALL FOOT PROBLEMS We offer free information from qualified State Registered Chiropodist/Podiatrist members of staff. For Information on your Foot Problems e-mail: ask@dfo.uk.com
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